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02-09-2019 10:06 AM
I placed an order Over the phone and paid for delivery today and I have received no order reference number meaning I am in able to track it and I have also not been contacted by any Courier regarding a time slot ?
02-09-2019 01:24 PM
Hi @Youngg_sam
Welcome to the community and thanks for ordering.
You would usually have received confirmation from DPD by now if it was coming today.
I recommend speaking to our Mobile Care team to check your order and find out what's happening.
Let us know how you get on.
Chris