Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

Order update

Mia_F
Contributor
Contributor

‎26-11-2020 01:07 AM

Hi, I placed an order for the iPhone 12 Pro 128Gb in Gold on November 7th and had an email to confirm my pre-order. 

 

I’ve had a couple of emails since then to say my order is on track, but no expected date for delivery yet. 

Is it possible to find out how much longer I will have to wait please?

 

Also, I didn’t receive an email confirmation, just a text... is this normal? Thanks

0 Helpful
1 REPLY 1
Christopher_G
EE Community Support Team

‎26-11-2020 11:18 AM

Hi @Mia_F

 

Welcome to the community.

 

Due to limited stock availability, we are fulfilling all orders for the iPhone 12 Pro 128GB Gold on a first come first serve basis and are working with Apple to get this to you as soon as possible.

 

We are sorry for the delay. If you have any queries about your individual order, I'd recommend speaking to our Mobile Care team on 150.


Chris

0 Helpful