Order tracker cannot find my order.

Newtonuti
Visitor

‎24-04-2019 05:43 PM

I used the 12 month upgrade option to upgrade tp an iPhone XS 256gb yesterday afternoon. I recieved an email confirming phone payment and my prder number, however the ee online order tracker cannot seem to find my order.

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2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎24-04-2019 06:38 PM

@Newtonuti   You’ll need to call customer services about this. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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Katie_B
EE Community Support Team

‎25-04-2019 07:56 AM

Good Morning @Newtonuti. 

 

Welcome to the community

 

Did you manage to give us a call?

 

Is this now resolved?

 

Speak soon, 

 

Katie 🙂

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