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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2648 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15505 Views
  • 51 replies
  • 65 Helpful

Delivery confirmation

I am still waiting for a confirmation email/ text regarding a delivery i am expecting today. The order was made on Wednesday and i was told that it would arrive today and will receive a text message to confirm the time slot.  I am struggling to get t...

milliec by Visitor
  • 742 Views
  • 2 replies
  • 1 Helpful

Today is EE birthday

This day in 2010 the successful merger of Mobile UK and Orange UK occurred.     

Northerner by EE Community Star
  • 1823 Views
  • 7 replies
  • 2 Helpful

Order tracker cannot find my order.

I used the 12 month upgrade option to upgrade tp an iPhone XS 256gb yesterday afternoon. I recieved an email confirming phone payment and my prder number, however the ee online order tracker cannot seem to find my order.

Cancelling an upgrade ordered to store

Hi, I recently visited an EE franchise store as I am due an upgrade, I’ve been with Apple for ages but can’t justify the cost of the latest handsets. The store staff sold me on the idea of a Galaxy Watch and Huawei P30 Pro which handily come in at sl...

Cornish78 by Contributor
  • 2325 Views
  • 17 replies
  • 4 Helpful

Upgrade

Hi  I ordered an upgrade last week and it said that the phone was in stock, but I have had no text or email to let me know when it will be delivered. All upfront costs have also been paid.  Thanks 

The DPD tracker isn’t updating my phone return

I returned my EE a phone within the 30 days to the nearest DPD depot and for the first 3 days, I was continually getting updates until the tracker stopped at “We have your parcel and it’s on its way” and it hasn’t changed since for over 2 weeks. I ha...

P30 pro preorder

Morning guys and girls, pre ordered a P30 pro 512GB version when it was unveiled around the 26th March iirc. I've just had a so called update from EE saying my order is on track! How can it be on track if no-one knows still when they will be in stock...

Re: What is the email address for EE U.K.

I have lost my phone so i can't call and need to contact someone about my replacement phone order, I haven't had a tracking number yet and i'm wondering how long it'll take to receive. 

Feedback - Kingston upon thames

Hi, I haven't been able to find anywhere to post any feedback on the service I received in Kingston Upon thames today, so thought I'd make it known here! I was served by a man called Ahmed, who was incredibly helpful and responsive and genuinely seem...