Order not received

chelsmchale96
Investigator
Investigator

I ordered a Apple Watch 3 days ago I still haven’t had an email to say it’s been dispatched!! How long will it take

5 REPLIES 5
Leanne_T
EE Community Support Team

Hi @chelsmchale96

 

Thanks for coming back to us.

 

Which size and colour did you order?

 

Are you able to track your order in our online order tracker?

 

Thanks 🙂

 

Leanne.

 

 

I ordered the gold watch in series 5 and no am not able to track it at all 

Leanne_T
EE Community Support Team

Hi @chelsmchale96

 

Thanks for coming back to me.

 

If you get in touch with our Mobile Care team on 150, they will be able to check your order for you and give you an update on your Watch order 🙂

 

Let me know how you get on.

 

Leanne.

Thank you 

Leanne_T
EE Community Support Team

No problem @chelsmchale96

 

Hope you get your watch soon 🙂

 

Leanne.