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Order not Received

Mustabsar
Explorer

‎16-07-2020 11:07 AM

I have ordered pay monthly sim on July 11. I received an email that my order has been dispatched but I have not received it yet. I am new to EE. Please help. 

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2 REPLIES 2
Mustabsar
Explorer

‎16-07-2020 11:11 AM - last edited on ‎16-07-2020 12:06 PM by

I have not received my order. Order Number is *************

 

[mod edit: personal details removed from the public forum]

 

 

0 Helpful
Leanne_T
EE Community Support Team

‎16-07-2020 01:24 PM

Hi @Mustabsar

 

Welcome to the community.

 

SIM orders can take 2-5 working days to arrive, if this has now passed please give us a call on 0800 956 6000 and our Mobile Care team can check this for you.

 

Thanks 🙂

 

Leanne.

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