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12-01-2021 06:56 PM
I did 2 early upgrades yesterday ordering the ipad air 64gb and iPhone se 64gb
I had emails confirming the orders (don't have emails to hand with order numbers) and have heard nothing since
When I ordered it said both were in stock.
What is going on??
13-01-2021 08:01 AM
Hi @Sisterrose18
Welcome to the community. 🙂
The iPhone SE is in stock, I've just checked that. Which iPad Air did you choose? Which memory size and colour?
Thanks
Chris
13-01-2021 08:10 AM
Ipad air 10.9 inch space grey. 64gb.
It said in stock when i placed the order
13-01-2021 08:16 AM - edited 13-01-2021 08:16 AM
Thanks @Sisterrose18
I've got that version down as 'low stock', so your order should have been fine. Have you still not heard anything from DPD?
13-01-2021 08:35 AM
As I said in my post i have heard nothing from anyone since getting the email confirmation of my order!
13-01-2021 08:46 AM
I was just checking because that post was from yesterday, @Sisterrose18.
It may be worth speaking with our Mobile Care team so they can check your order and make sure everything is OK with it.
They may be able to give you a tracking number for DPD too.
