Order confirmation?

[Ashjon77]

I placed an order as an accessory to accompany my Samsung Tab S6. I ordered the Samsung Galaxy Watch Active via the monthly installments option. I entered my card details for a £10 upfront payment and had a confirmation email. I have noticed the £10 hasn't yet gone out of my account but had a confirmation email saying its been taken... can somebody help?

[Katie_B]

Hi @Ashjon77. 

Thanks for coming to the community. 

When did you place your order?

Speak soon, 

Katie 🙂

[Ashjon77]

Hi there,

It was yesterday but I called in on 150 just to confirm the order. They
needed a call in any case so it would have been delayed until Monday. I was
verified and the upfront payment was taken. The Samsung Galaxy Watch Active
is supposed to be delivered next week with a confirmation coming from DPD
on Monday... does all that sound right?

Thanks,
Ashley

[Katie_B]

Hi @Ashjon77. 

Thanks for getting back to me. 

This sounds right, please let us know what you think of your new watch :). 

Take care, 

Katie.