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Order confirmation??

Shelbeemay
Visitor

‎25-11-2021 08:34 AM

Hi, I have requested an upgrade and when I try to track the order it says “waiting for order confirmation”… what does this mean? When can I expect my phone? As payments for upgrades and phone have been taken.

I ordered the purple IPhone 12 mini 64GB.

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1 REPLY 1
Leanne_T
EE Community Support Team

‎25-11-2021 09:38 AM - edited ‎25-11-2021 09:38 AM

Morning @Shelbeemay

 

Thanks for coming to the community. 

 

The current delivery guidance for that model is 'Usually despatched within 21 days'.

 

You'll receive a text message with tracking details from DPD the day before delivery.

 

Hope this helps.

 

Leanne 🙂

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