Order confirmation but not delivery update

[abbeynelsey25]

I have an a conformation, on my order I've paid off my contract but Ive had no delivery updates.

Please help

Abbey

[Christopher_G]

Hi @abbeynelsey25

Welcome to the community.

What did you order? Please include the colour and memory size where applicable.

Chris

[abbeynelsey25]

Hi, it was an iphone pro max 13 gold 512gb

thanks 

Abbey

[Christopher_G]

Thanks, @abbeynelsey25

I've checked and the current estimate for delivery is to expect dispatch within 7 days. We'll clear orders from oldest to newest and you'll receive a text message from DPD when it's on its way.

Thanks for your patience so far.

Chris

[abbeynelsey25]

I ordered my phone on the 5th decemeber, i was told 7 days until delivery i haven't had any updates of when my order will be delivered and payments have been taken for it aswell. 

[Jon_K]

Hi @abbeynelsey25.

Have you checked our online order tracker to see if there are any updates?

What phone did you order?

Jon