Order Tracking

[Jack159]

I purchased a phone 6 days ago but I haven’t received an email or text about it at all but the upfront payment has come out of my bank account. How do I track my order if I don’t have a confirmation email?

[Jon_K]

Hi @Jack159.

Welcome to the community.

Have you checked your junk/spam folders for an email?

If you still don't have one, our Customer Care team will be able to give you an update on your order.

Jon