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15-05-2020 04:54 PM
I ordered a Samsung Galaxy watch on 6th May and received a confirmation email with an order reference number and stating to expect despatch within 7 days. To date I have received no further delivery updates by email or text and I don’t seem to be able to track it using the order tracking page on the website.
any advice or help would be gratefully received. Thanks.
15-05-2020 05:07 PM
I ordered a Samsung Galaxy watch on 6th May and received a confirmation email with an order reference number and stating to expect despatch within 7 days. To date I have received no further delivery updates by email or text and I don’t seem to be able to track it using the order tracking page on the website.
any advice or help would be gratefully received. Thanks.
16-05-2020 08:11 AM
Good Morning @Dinkybabe.
Thanks for coming to the community.
As you are unable to track your order using the online tracker, I would recommend giving us a call so our mobile care team can ensure your order is progressing.
Please keep us updated,
Katie 🙂