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Order Delivery Date

Dinkybabe
Explorer

I ordered a Samsung Galaxy watch on 6th May and received a confirmation email with an order reference number and stating to expect despatch within 7 days. To date I have received no further delivery updates by email or text and I don’t seem to be able to track it using the order tracking page on the website.

any advice or help would be gratefully received.  Thanks.

2 REPLIES 2
Dinkybabe
Explorer

I ordered a Samsung Galaxy watch on 6th May and received a confirmation email with an order reference number and stating to expect despatch within 7 days. To date I have received no further delivery updates by email or text and I don’t seem to be able to track it using the order tracking page on the website.

any advice or help would be gratefully received.  Thanks.

Katie_B
EE Community Support Team

Good Morning @Dinkybabe

 

Thanks for coming to the community. 

 

As you are unable to track your order using the online tracker, I would recommend giving us a call so our mobile care team can ensure your order is progressing.

 

Please keep us updated, 

 

Katie 🙂