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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 3023 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 16362 Views
  • 51 replies
  • 65 Helpful

Resolved! Upgrade due

Hi just need to no when this contract is due to upgrade ***********. Mod edit: [please don't post personal information on the forum].

Wing1980 by Visitor
  • 1873 Views
  • 1 replies
  • 0 Helpful

Resolved! How to close an account

Due to COVID-19, I had to leave the country and now need help closing my account for the number xxxxxxxxx. Please ket me know how I may do this online   [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Ananya25 by Visitor
  • 2198 Views
  • 1 replies
  • 0 Helpful

Transfer

Yesterday I changed phone and provider to EE yesterday my old number transferred and I was able to take calls etc on my old number today it is using a new numberplease can you help

NC5 by Investigator
  • 817 Views
  • 12 replies
  • 0 Helpful

Upgrade Options

Good Evening. My annual upgrade was eligible on the 23 Apr 20 but the webite states I am not eligible for an upgrade at this time. Do I need to contact EE, or is there is freeze on upgrades with the current situation?  Kind Regards

Bigsi846 by Visitor
  • 567 Views
  • 2 replies
  • 1 Helpful

Where is my delivery?

I placed an order on the 5th for my 4g android watch and havnt received anything. I have a tracking number but it wont work and I've not heard anything at all in the 11 days I've been waiting. Its pay monthly so surly I should be able to track it? 

TheHobo by Visitor
  • 543 Views
  • 1 replies
  • 0 Helpful

Order Delivery Date

I ordered a Samsung Galaxy watch on 6th May and received a confirmation email with an order reference number and stating to expect despatch within 7 days. To date I have received no further delivery updates by email or text and I don’t seem to be abl...

Constant unwanted international number calling

Tonight in the last hour a number from overseas has been constantly calling from the same country code. No one speaks they ring off. As I block the number they call back on a different number but same country code. Ivd blocked over 25!! Other than tu...

suz22 by Investigator
  • 597 Views
  • 1 replies
  • 0 Helpful

Transferring number

I have filled in the form to transfer my number to EE but not heard anything. It’s been 5 Working days. Can someone please help.

Bex8 by Explorer
  • 620 Views
  • 4 replies
  • 1 Helpful

Second phone & NHS employee discount

Hi, I am already an EE customer but would like to add a new phone on to my account for my son.  Can I do this?  And also can I have to 20% NHS employee discount on this? Thanks in advance.

Ju2005 by Visitor
  • 632 Views
  • 1 replies
  • 0 Helpful

Alcatel 1 phone

I used to have a Doro 6520 phone with EE, it was a very basic phone, talk to people, they could talk to me, I could send a text, they could send a text and to be honest that was all I wanted from a mobile because I have a computer so if I want any ge...

MikeT2 by Investigator
  • 679 Views
  • 1 replies
  • 1 Helpful