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Online payment checkout not working

Nash1975
Visitor

‎27-03-2020 11:52 AM

Trying to add an accessorise to plan and it when it gets to the payment page, it says sorry we cant process payment right now?  

Is this due to a system error please?

Thanks

0 Helpful
2 REPLIES 2
grannyapples
Visitor

‎27-03-2020 02:15 PM

I have the same problem am trying to buy new iphone and change from SKY to EE, already have broadband and landline

0 Helpful
Jon_K
Former EE Employee

‎27-03-2020 03:02 PM

Hi both,

 

I'm sorry to hear that you're unable to confirm the payment.

 

If you're still having trouble with this, I'd recommend contacting our Sales Team who will be able to process it manually for you.

 

Jon