Online payment checkout not working

Nash1975
Visitor

Trying to add an accessorise to plan and it when it gets to the payment page, it says sorry we cant process payment right now?  

Is this due to a system error please?

Thanks

2 REPLIES 2
grannyapples
Visitor

I have the same problem am trying to buy new iphone and change from SKY to EE, already have broadband and landline

Jon_K
Former EE Employee

Hi both,

 

I'm sorry to hear that you're unable to confirm the payment.

 

If you're still having trouble with this, I'd recommend contacting our Sales Team who will be able to process it manually for you.

 

Jon