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Online Order tracking won't work XKO

adamtomkinson20
Visitor

‎19-01-2021 12:47 PM

I upgraded my contract to a Pixel 5 and got an order confirmation email on the 17th, I currently am still unable to track the process of my order through the online tracker, my order number starts with XKO if that makes any difference?

 

Thanks,

0 Helpful
1 REPLY 1
Leanne_T
EE Community Support Team

‎19-01-2021 02:34 PM

Hi @adamtomkinson20

 

Thanks for coming to the community.

 

If you have had no further update, please give us a call on 150 our Mobile Care team can check your upgrade order for you.

 

Let me know how you get on 🙂

 

Leanne.

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