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Old sim not registered/waiting for a new sim card order placed on saturday

Keanekay123
Visitor

Hi i ordered a new sim card on Saturday and the guy said it would be here on monday. Still not arrived and my old ee sim card is saying my sim is not registered with a network and will not let any inbound or outbound calls be made from my phone now I am in work tomorrow from 7am till 7 pm for the next 4 days I need my phone to able to make important calls and answer important calls can someone help please I switched over to contract and had nothing but problems but I am paying for this I've not even used any of my 100gb of data because it's not allowing me to do so?????

1 REPLY 1
Leanne_T
EE Community Support Team

Hi @Keanekay123

 

Thanks for coming to the community.

 

I am sorry, the SIM card can take 2-5 working days to arrive.

 

Please let me know if this has not arrived after the 5 working days.

 

Thanks.

 

Leanne.