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Old sim is still working after port. New phone only get we calls and texts

KT61
Explorer

‎13-01-2021 10:20 AM

Help, this apparently has happened before. Easiest way to resolve without being in hold for ages?

 

0 Helpful
3 REPLIES 3
Jon_K
Former EE Employee

‎13-01-2021 12:07 PM

Hi @KT61.

 

Welcome to the community.

 

When did you complete your port?

 

Has it bee over 24 hours?

 

Jon

0 Helpful
KT61
Explorer

‎13-01-2021 03:12 PM

All sorted now. Thank you.

0 Helpful
Jon_K
Former EE Employee
In response to KT61

‎13-01-2021 03:33 PM

That's great, thanks for letting us know, @KT61.

0 Helpful