Old sim is still working after port. New phone only get we calls and texts

[KT61]

Help, this apparently has happened before. Easiest way to resolve without being in hold for ages?

[Jon_K]

Hi @KT61.

Welcome to the community.

When did you complete your port?

Has it bee over 24 hours?

Jon

[KT61]

All sorted now. Thank you.

[Jon_K]

That's great, thanks for letting us know, @KT61.