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Old phone number

Chalky2651
Visitor

‎15-04-2021 07:56 PM

 Can i keep my old number even though my upgrade has increased my payments

0 Helpful
2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎15-04-2021 08:01 PM

An upgrade by its very nature keeps your no. & just changes your plan.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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Christopher_B
EE Employee
In response to XRaySpeX

‎16-04-2021 08:18 AM

Hi @Chalky2651

 

Thanks for posting about this.

 

@XRaySpeX is spot on. If you do an upgrade then your number will stay the same. You'll only get a new number if you're taking a new line.

 

Thanks.

 

Chris.

0 Helpful