Old number not transferred yet

[RichardFB]

I have waited six days for my number to transfer from my old phone to my new one after being told it would take two days having had my request acknowledged

[Profile closed]

Hi @RichardFB 

Welcome to the EE Community,

If you call customer services on 150 they will be able to check the status of your port in request.

Thanks,

David.

[Katie_B]

Good Morning @RichardFB. 

Have you been able to follow the advice provided and speak with our customer care team?

If yes, what was the outcome?

Speak soon, 

Katie 🙂