Odd Order Email from EE

[_Steve-W]

Ordered a 2nd Apple Watch Series 6 SS 44mm last Friday, had the usual email confirmation the it's 'on its way' with a new XKO number etc etc.

But then today I receive the below email, which i've never come across before - anyone shed any light on this if they've come across it before?

TIA,

Steve

[Jon_K · Accepted solution]

Hi @_Steve-W.

I'd recommend contacting our Customer Care team about this so they can check the status of your order.

I'm not sure why you would get this email for a brand new line.

Jon