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Number transfer

TonyDing
Explorer

‎22-11-2021 03:45 PM

I have recently ported my number over from three to ee. I have had the text to let me know the portal is complete but when I go onto settings- phone- my number it is still showing the temporary number and will not let me change it to my current number. Any idea what to do about this? Cheers 

3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

‎22-11-2021 03:53 PM

@TonyDing : Can you make & receive calls & texts & use data normally? If so, ignore the no. in your Settings.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
TonyDing
Explorer
In response to XRaySpeX

‎22-11-2021 04:25 PM

Thanks for the reply! Yeah everything seems to be working fine it’s just bugging me knowing it’s like that haha. 

0 Helpful
XRaySpeX
EE Community Star
EE Community Star
In response to TonyDing

‎22-11-2021 04:47 PM - edited ‎22-11-2021 04:48 PM

Thanks! You're welcome 🙂 ! Glad I could be of assistance & it is now sorted.

 

My About Phone no. is "Unknown" & everything works OK.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful