Number transfer

[AUGUSTYTTE]

Hello, I was using giffgaff and now I ordered EE sim card and i chose to transfer my old number, now I got delivered EE card but number is totally different, is there any way to get my old number?

[Jon_K · Accepted solution]

Hi @AUGUSTYTTE.

Welcome to the community.

To transfer your number from your previous network, you will need to get a PAC from them.

You can find all the information you'll need on our Number Porting Support Article.

Jon