Account

Online order

Hi I placed an order on the 9th November. I haven't received an email or the order. ??

Iphone delivery

Hii..i ordered iPhone 17 pro max orange 512gb on 15th October..it’s been more than 28 days but haven’t received my device or any update from ee.any idea how long its gonna take to deliver??

Resolved! Wrong delivery address

I have ordered 2 house phones, I put my house number in 51, but I've had an email with delivery address 5, the person at this address is not at home, what happens if they can't deliver them, it's stupid that you can't change the address, will I get a...

Prize Claim

Hello. If I upgrade to the pixel 10 Pro do I get to claim Asus Chromebook Flip and Pixel Buds Pro 2 together or do you have to pick one or the other ?

Resolved! How do I access online chat

Significant delays for delivery?

I ordered an iPhone 17 a week ago with it saying dispatch within 48hours, when I check on the tracking page it says dispatched but with no date and I have not received a message or email from DPD. Is there anyway to check estimated delivery date?

Poor "rewards"

I was looking to do some Christmas shopping and had a look at what tech deals are available to me. Only two...Samsung Galaxy Buds3 at 50% off, and a Toshiba QF5D 4K Ultra HD Smart Fire TV 43" with £90 off. I'm due some new buds so clicked on the link...

iPhone 17 Pro Max delivery date

Why am I still waiting for my order?! Why do EE not keep people informed? I ordered on 25th September still no idea of when it will arrive. If there’s an extended delay then tell your customers! Keep people informed it’s really not much to ask? ...

Downloading Previous Bills

HiI can see there have been issues with this previously but I haven't seen a solution.I'm working on a web browser, not the app, and can view previous bills but it wont let me download as a pdf. There is in theory a link to do this but it is not an ...