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28-09-2020 08:13 PM
Placed a request to port my number to my new sim - used the EE link to provide the PAC code yesterday.
Haven’t received any communication to confirm the request. How do I check that the request has been received and to confirm when it will occur?
thanks
28-09-2020 08:28 PM
Two working days if your request is made on a weekend.
29-09-2020 08:34 AM
Hi @HAC.
Welcome to the community.
If your request takes longer than two working days, I'd recommend contacting our Customer Care team to get an update on this.
Jon