I’m trying to Contact EE from iPad using 150

Mikethorpe27
Contributor
Contributor

‎29-09-2020 07:02 AM

I can’t seem to contact EE using 150 from my iPad.

 

There doesn’t seem to be any information saying I can’t do this.

 

I want to give notice to end my contract which has only got 40 days left to run.

 

Or is it a case of having to phone them?

 

cheers Mike

0 Helpful
2 REPLIES 2
bristolian
EE Community Star
EE Community Star

‎29-09-2020 08:48 AM

Hi @Mikethorpe27 

 

If your tablet has a phone calling app, then I see no reason you can't call 150 from that. If not, then as per EE contact us then use one of the other numbers such as 0800 0798586 to give your 30days notice.

 

Be aware that calling more than 30days in advance would leave you at risk of early termination penalties.

r3id
Established Contributor
Established Contributor

‎29-09-2020 09:04 AM

You can't make normal phone calls from the iPad - only FaceTime calls. You will need to use your mobile, or a landline to contact customer services.

If you have an iPhone then you can make calls via the iPhone on the iPad, as discussed on apple support - https://support.apple.com/en-gb/guide/ipad/ipadf97892b2/ipados