Community Activity

T-mobile sim

I have an old t-mobile payg sim in a home security system, which has recently stopped working, It still has credit, but will now only receive texts and no longer  send text alerts.Is it still possible to transfer the number to an ee payg sim?

Lyndo by Investigator
  • 26 Views
  • 4 replies
  • 0 Helpful

Resolved! Can’t make groups

Just had busiest home bundle installed and have app on iPad nd phone. I can’t however find any way to make a group for devices I add. Looked online and saw it’s to do with parental controls but no parental controls are mentioned on the manage broadba...

lgrenter by Contributor
  • 153 Views
  • 7 replies
  • 2 Helpful

Cant buy packs with credit or pay by a card

I recently cancelled my £15 subscription pack and decided to rejoin but it wont allow me to buy any packs. I cant top up my credit or buy the pack with my card. When i try buying with my card it says this error:Sorry, we were unable to complete your ...

Coverage status

Really disappointed with EE lately. Constant poor connection on both 4G and 5G — no or just one line signal bars but barely any data actually works. Coverage checker says the area has “excellent service4G and good on 5G,” but the reality is the compl...

I should never have contacted EE - or is that BT?!

It has taken three attempts to renew my contracts this week. I’ve been out of contract for quite a while but that was fine. I wish I’d left it that way after my experiences this week! I am now on my third attempt to put these contracts in place! The ...

AndyJB2 by Explorer
  • 22 Views
  • 2 replies
  • 0 Helpful

Unable to set up wifi enhancer

HelloI've recently joined EE broadband and I've opted in for the wifi enhancer for game and work mode. I've got wifi 7. When I log into the app it gives me the option to set up the wifi enhancer, but when it gets to where i run the ping optimiser, it...

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ofish42 by Investigator
  • 327 Views
  • 7 replies
  • 4 Helpful

Overcharging

I've been overcharged on my bill.There seems to ne no way to contact EE to correct this.Should I go straight to the Regulator or does anyone no an email address or direct phone number for billing at EE

DickJ1 by Investigator
  • 21 Views
  • 2 replies
  • 0 Helpful

Stuck in USA ee are rubbish!

I am stuck in the USA and can’t make calls to ee and need to urgently. There is no way to contact ee. an awful provider cutting corners again.What can I do? 

Dan516 by Investigator
  • 157 Views
  • 17 replies
  • 3 Helpful