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Lost TV channels
I have just switched from BT to EE and have now lost a number of channels I used to watch. Can anyone explain why this is?
Hi, I can't call.
I am using an OPPO phone in China, but cannot make calls to Chinese phone numbers. It says that calls are restricted and text messages cannot be sent. The UK number has enough balance. Please help me solve this problem. Thank you very much.
Smart Hub Pro Hairpin NAT
Is it possible for the Smart Hub Pro to have hairpin NAT allowing external IP calls from inside the network. Just with previous routers on Virgin Media this was possible. Allowing me to seamlessly use my CCTV inside and out of the network.
Data ending early
If monthly data runs out a week early and you top up will you get the purchased data in a week, not now?
Does Smart Hub Pro password require special character?
I'm just about to join EE and will be receiving the new Smart Hub Pro with wifi 7 during the week.To get ahead, I planned to change my current BT router's SSID to <mynewssid> and a correcthorsebatterystaple-style passphrase.Then, when the EE Smart Hu...
EE Tv on mobile devices
We have just moved to EE TV and can’t seem to be able to watch tv on the iPad. It says connect to the tv box which we have but still won’t let us view the program …? Any ideas ??
Poor ethernet performance
Hi allI’ve noticed recently I get much higher speeds over WiFi than I do Ethernet which I find strange (tested with a 2.5gb port laptop, get about 600mbps max) . I’ve had a look at the technical log and it seems Ethernet port 2 seems to go up and the...
EE Data sim 120gb preloaded issue
I purchased 2 preloaded 120gb data sims at different times which state they last for 12 months from first activation (when inserted in device). I kept these for a future trip across the uk as it got delayed and just gone to start using them and they...
Resolved! BT basic email and Outlook access settings on transfer to EE broadband
Just transferred to EE Full fibre broadband from BT Internet at BTs request when closing down and moving a BT Internet account. I was assured that existing BT email accounts would be unaffected (confirmed three times before I would agree to the swit...
Resolved! new broadband connection
Hi,Joined EE. I have Airband internet at the moment but will change over to EE in a few days.The EE router has been delivered.The Airband connection comes in through the outside wall into an Airband box.I don't have a landline, but there is a box in ...
