Not received payment

[RazWarn]

I sent my phone to EE to be recycled for cash and I still haven’t received my payment. It has been a week now 

[Kirigaya_Kazuto]

Did you send it to them with tracked shipping? Do you know they've received it? 

It's a bit late now, but sending it to EE/any network carrier' is probably thr worst thing you can do, they'll undervalue the phone, by a lot - sell it to Mazuma or Musicmagpie next time

[Northerner]

Hi @RazWarn 

Does it not say in any email how long it will take in the lockdown? 

Thanks

[RazWarn]

Yeah I sent it with tracking and they received it, I also emailed them and they still haven’t replied 

[Christopher_G]

Fingers crossed your hear from Brightstar soon, @RazWarn.

Thanks for your patience with this.

Chris