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Not received my order

Julie21
Visitor

‎20-06-2018 10:06 PM

Hi I should have had a delivery on Friday but got an email to say their was an attempt to deliver. I have recently been discharged from hospital so I am at home all day! It is now Wednesday and I have still not received my order. Is there a problem? Should I cancel?

Thank you 

0 Helpful
2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎20-06-2018 11:14 PM

Hi @Julie21

 

You will need to call CS on 150 as there is no account access on these forums.

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
0 Helpful
James_B
EE Community Manager
EE Community Manager

‎21-06-2018 09:08 AM

Hi @Julie21,

 

Welcome to the EE Community. Smiley Happy

 

Have you received a tracking number from DPD?

 

Thanks

 

James

0 Helpful
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