Not received my order

[scottgibson87]

I was eligible for an update on 7th August, so ordered a Samsung Galaxy A51 on the day. Received a confirmation email but nothing else, and I'm met with an error message when I try to track the order.

Anybody else experiencing this delay? 

[James_B]

Hi @scottgibson87,

Welcome to the EE Community. 🙂

I'm sorry to hear you haven't received your upgrade yet.

Please get in touch with Customer Care so a member of the team can check the status of your order.

Thanks

James