No text about pre ordered pixel 3 xl ordered October 11th

[Safc1969]

Not received  a text about pre ordered pixel 3 xl expected delivery today

[Christopher_G]

Hi @Safc1969

Welcome to the community and thanks for ordering with us.

Which size memory and colour Google Pixel 3 XL did you order?

Have you received a confirmation email from us?

Chris

[Safc1969]

It is the 64 gb in black I pre ordered from shop on October 11th got confirmation email same day.i noticed a lot of people commenting they had email about delay but I haven't  received anything

[Christopher_G]

Thanks @Safc1969

We sent a text to customers affected by a delay.

You can check the status of your order on our online order tracker.

You'll get a text message the day before, and morning of delivery from DPD.

Chris

[Safc1969]

I only have a transaction  number so how do i track?

[Christopher_G]

Did you not receive another, separate email with a tracking number, @Safc1969?

Chris

[Safc1969]

No only confirmation of order,my details and payment amount

[Safc1969]

Just been in shop don't get tracking number when pre ordered in the shop advised could take another 14 days!!!!!

[Christopher_G]

Thanks for popping back into the store, @Safc1969.

I hope you receive your phone very soon.

Please keep us updated.

Chris