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Community Activity
Fantastic service
I just have to say thank you so much to Tariq and his colleagues at south wales call centre. I am blown away by how over and above the job this staff member went. I was struggling with lack of service and that I had 2 separate devices but couldn’t fi...
Wifi calling not working
Can someone help please I have absolutely no signal where I live so relay entirely on wifi calling and it hasn't worked in a few days, I have tried all the recommended tips to no avail, nothing is working. I have a samsung s25
EE Smart Hub Plus – Can’t use multiple wired devices via a switch (DHCP issue)
Hi all,I’m hoping someone here has seen this before or can confirm if it’s a known limitation.The issue:I upgraded to the EE Smart Hub Plus recently and since then I can’t connect more than one wired device through my unmanaged Ethernet switch. The f...
Moved over from BT and bill not what expected.
Hi got my first bill from EE today and it's £64, BT was £35. On the email I received 2 mths ago it's says were staying the same nothing will change .Contract will stay the same with the same ending date 13/12/25. BT account says bill on the 26 August...
Resolved! Possible Scam
I have received a phone call, supposedly from EE, stating that they are swapping from 4G to 5G on Friday and that I habanero being sent a new SIM and the old one will not work after Friday. Impossible to speak to anybody on EE app so wondered if anyb...
XBOX gamepass link not working
I cannot activate my gamepass with the links provided by EE. Is there any other way to do this? I am finding it hard to reach someone who can help me
Missold a package and now can’t change or exit
When I switched from BT, EE phoned me up and sold me a new package. I work from home so broadband is vital. They sold me their best fibre package with failover etc. but there is no fibre in the village and never will be.I am paying £72 per month.i do...
POWER HUB REPLACEMENT.
Just received my new Power Hub Replacement. Well done to EE for taking this action. However I think the bag to return the old one is a touch too big. Surely a waste of resources?Stu.
Getting channels
I have entertainment with my package but channels are locked they have a padlock next to them .it says I have to buy them with EE
Transferring from Samsung to iphone
I have just recently bought an iPhone on contract. How do I transfer my details from Samsung to iPhone? The SIM card in the Samsung phone does not fit the iPhone
