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No delivery info

Nathan1875
Explorer

‎25-09-2020 11:28 AM

I went through the upgrade process on Wednesday morning and got a confirmation email but have had no update since

0 Helpful
3 REPLIES 3
Garnett-Devon
Valued Contributor
Valued Contributor

‎25-09-2020 11:32 AM

Same with me. No order number but they had a dpd number. Ordered yesterday on 7 day delivery. I activated the dpd app on my phone. Didn't need the tracking number. It showed that my watch is out for delivery this afternoon. This is only on the app. Not any web site!

 

Nathan1875
Explorer
In response to Garnett-Devon

‎25-09-2020 11:38 AM

I’ve had nothing else from EE and on the website it says I can still upgrade, if it’s not went through I’d rather go into the shop to sort it out.

Sent from my iPhone
0 Helpful
James_B
EE Community Manager
EE Community Manager
In response to Nathan1875

‎25-09-2020 01:51 PM - edited ‎25-09-2020 01:53 PM

Hi @Nathan1875,

 

Welcome to the EE Community. 🙂

 

Was the device you ordered in stock?

 

Thanks

 

James

0 Helpful