Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

No confirmation or delivery date

Anniescott123
Visitor

‎17-11-2020 11:09 AM

I called and reported my phone broken yesterday and ordered a new one.

I was told it would be here today and I would receive the confirmation and delivery updates to my partner's phone the one I called off. We have received neither.

I can't call to chase this up as we don't have a landline and he is working away from the house. 

I also haven't received anything by e mail. Please can someone help? 

 

many thanks 

 

Annie 

0 Helpful
1 REPLY 1
Leanne_T
EE Community Support Team

‎17-11-2020 01:22 PM

Hi @Anniescott123

 

Thanks for coming here.

 

Did you order a replacement phone?

 

Or have you upgraded/taken out a new contract?

 

Thanks 🙂

 

Leanne.

0 Helpful