No confirmation email

[Alexlambkin]

I ordered an upgrade for my contract and have only received the order pending email. I have had no confirmation to say it's all gone through and it's not showing up on myee either. I have tried placing the order number in on the EE tracker but it can't find it. 

[Leanne_T]

Morning @Alexlambkin

Thanks for coming to the community.

When did you place your order, and was this online or over the phone?

Also, what phone have you ordered?

Speak soon 🙂

Leanne.