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No WAN connection using PAYG 24GB prepaid data sim via mobile BB

Bernera1
Investigator
Investigator

‎07-11-2020 12:40 PM

New data only payg 24GB sim card, new Vigor 2762 router, new Huawei E3372 usb dongle which is supported by the Vigor 2762.

The sim is apparently activated (after speaking with EE telephone support who added 1p credit), I can see a steady blue/cyan light on the dongle, the router is set up for 4G network mode, APN name everywhere  and I'm in a 3 out of 4 bar EE coverage area (in fact tried in two different geographical areas) but no connection from PC via mobile BB to the WAN.

Identical setup worked perfectly with 1st EE sim.

Help please.

 

 

 

0 Helpful
10 REPLIES 10
Bernera1
Investigator
Investigator
In response to Alex_S

‎08-11-2020 11:41 AM

Hi Alex_S,

I am returning this particular sim to the vendor and ordering another, as far as I can see the preloaded 24GB PAYG 1 year sim is not available from the EE website.

 

This sim is very useful for low data transfer mobile BB set ups such as mine which serves a monitoring process at remote locations without traditional BB access.

 

Not that I have great understanding in these matters it is weird the other identical sim bought from the same vendor at the same time in identical hardware works fine.

 

Thanks for your help.

 

Bernera1

 

 

 

 

0 Helpful