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No Update on Order

babypango
Visitor

‎11-11-2021 08:56 PM

I placed an order for the red iPhone 12 (128gb) on Saturday the 6th of November. Yesterday (10th November), I called to do a credit check and confirm my order and was promised next day delivery. It is now almost 9pm and my phone hasn't arrived, nor have I received any tracking information or messages from EE or DPD. I was also told you had to make me a new account for this contract, and I haven't received any information on that either. Help????

0 Helpful
1 REPLY 1
Katie_B
EE Community Support Team

‎12-11-2021 07:14 AM

Good Morning @babypango. 

 

Thanks for coming the community. 

 

I can see this phone is in stock and states to expect despatch within 1 day. 

 

I have sent you a private message for more details. 

 

Katie 🙂