No Order Delivery Date

[JonnyHart]

I have ordered the Apple Watch Series 6 44mm Aluminium Case and have recieved an order confirmation with an order number (which is 12 characters and i thought they were usually 10?) but have had no further information on when my delivery is due etc.

Is there a delay because of the current situation in the world? how can i check the order has definitely gone through when calling 150 doesn't provide options to check deliveries and the tracker says it can't provide any information?

Any help would be appreciated.

Thanks

Jonny

[JonnyHart]

I've ordered the Apple Watch Series 6 44mm Aluminium Case and have recieved an order confirmation with an order number (which is 12 characters and i thought they were usually 10?) but have had no further information on when my delivery is due etc.

Is there a delay because of the current situation in the world? how can i check the order has definitely gone through when calling 150 doesn't provide options to check deliveries and the tracker says it can't provide any information?

Any help would be appreciated.

Thanks

Jonny

[James_B]

Hi @JonnyHart,

Welcome back to the community. 🙂

Which colour did you choose?

When did you place your order?

James

[JonnyHart]

Hi James

Thanks for the response,

I ordered the space grey one and order on Monday 11th January.

thanks

jonny

[Christopher_G · Accepted solution]

Thanks @JonnyHart

I've checked and that model is in stock and expected to be dispatched within 1 working day. It may be worth speaking to our Mobile Care team to make sure everything is OK with your order.

Chris

[JonnyHart]

Hi Chris,

Thanks for the response,

I called the Mobile Care team and it looks like the order may not have gone through properly so they did it over the phone.

Strange that I got the order confirmation but must have just been bad timing or something.

This is resolved now thanks.

Jonny

[Lizziescrace]

I have had the same issue. I ordered the Apple Watch series 6 in rose gold and I have had a confirmation email but no further emails since, I placed the order at 9am yesterday. 

thanks 

lizzie 

[Katie_B]

Hello @Lizziescrace. 

Thanks for coming to the community. 

Please can you confirm was it the 40mm or 44mm you ordered?

Katie 🙂

[Lizziescrace]

40mm 🙂

[Katie_B]

Thanks for confirming @Lizziescrace. 

Did you select Saturday delivery?

I have checked and this watch is currently in stock. 

Katie 🙂