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No Delivery date for new Iphone

pjrat14
Visitor

‎21-05-2020 04:24 PM

I ordered my upgrade handset and contract on 11th May. I received an email the same day to say the phone is on it's way. Since the first email I have not heard anything else. The payment for the handset has been taken from my account on 12th May. Currently how long are deliveries delayed for? 

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1 REPLY 1
David
Brilliant Contributor
Brilliant Contributor

‎21-05-2020 04:41 PM

Hi @pjrat14 

 

Welcome to the EE Community,

 

you can track your upgrade by clicking on the link below.

 

TRACK MY UPGRADE ORDER  

 

If the order tracker doesnt display any information call freephone 0800 317 720 and a advisor will be able to check the status of your order.

 

Thanks,

 

David.

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