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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2651 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15554 Views
  • 51 replies
  • 65 Helpful

Resolved! WiFi Calling Samsung A40

Hi,My Wife would like to buy a Samsung A40 and must have WiFi calling due to the very poor mobile signal in our area. It seems that some phones can be bought from any retailer and other phones must be bought directly from EE for WiFi Calling to work....

No Delivery date for new Iphone

I ordered my upgrade handset and contract on 11th May. I received an email the same day to say the phone is on it's way. Since the first email I have not heard anything else. The payment for the handset has been taken from my account on 12th May. Cur...

pjrat14 by Visitor
  • 432 Views
  • 1 replies
  • 0 Helpful

Resolved! Keeping number when switching from an old T Mobile account

Hello community, I've had a T Mobile pay monthly SIM since 2014 - a microSIM. I got a new phone yesterday that only takes nanoSIMs, so I called EE to ask for a replacement SIM, with my existing number. I was offered a new (better!) monthly plan with ...

773metric by Investigator
  • 2016 Views
  • 5 replies
  • 0 Helpful

Changing the SSID and Wifi Key on a mini Wifi unit.

Just received my new mini WiFi unit and I cannot change the SSID or the WiFi Key. EE Tech support say it can't be done but I'm pretty sure it can as: A. Page 17 of the manual says it can and has the options. B. On my previous Osprey unit you could do...

Page 17 of Document.jpg
TCA by Explorer
  • 2205 Views
  • 7 replies
  • 0 Helpful

Upgrade delivery query

Hi,  I placed an upgrade order via your EE SMS messaging service yesterday and was told that it would be sent out next day delivery to be delivered today I have received my confirmation email but there is no order number there for me to be able to tr...

Annie211 by Investigator
  • 569 Views
  • 5 replies
  • 2 Helpful

4GEE top up

I'm trying to top up my 4GEE router but I don't understand my options: £10 for 5GB, £15 for 10GB, £20 for 15GB all pretty straightforward, but then it offers data for 30 days for £35 or for £50 but it doesn't say how much data. Can anyone help?

Eleanor81 by Investigator
  • 1089 Views
  • 6 replies
  • 0 Helpful

Order update

Hey, I placed an order almost two weeks ago now as my phone was due the upgrade. The phone payment has been taken and I received an email confirmation but I have heard nothing since and the tracking number doesn't work. I'm completely fine that shipp...

SteadM98 by Explorer
  • 485 Views
  • 4 replies
  • 0 Helpful