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No Confirmation or Delivery Information of Online Order

rickymickymac
Explorer

Hi there, 

 

I placed my order 2 days ago and haven't received any emails or texts other than to confirm I'd paid the early upgrade fee. 

 

I appreciate its hard times, just thought I'd at least have had some confirmation and delivery info after paying. 

 

With thanks

 

Rich

1 SOLUTION

Accepted Solutions

Phoned 150 and got it sorted. 

 

Order would've been sat waiting to be processed if I hadn't but I got it sorted for delivery tomorrow. 

 

Cheers

 

Rich

View solution in original post

3 REPLIES 3
Leanne_T
EE Community Support Team

Hi @rickymickymac

 

Thanks for posting on the community.

 

What device did you order?

 

Has the early upgrade fee been taken since you have had the email?

 

Thanks 🙂

 

Leanne.

Phoned 150 and got it sorted. 

 

Order would've been sat waiting to be processed if I hadn't but I got it sorted for delivery tomorrow. 

 

Cheers

 

Rich

Leanne_T
EE Community Support Team

Thanks for coming back and letting me know @rickymickymac

 

Have a lovely evening 🙂

 

Leanne.