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29-06-2020 12:48 AM
🙋🏻♀️ Hi everyone...new to all this. Asking for advice please, I think I've placed an order (receiving tomorrow), but "think" I've ordered the wrong thing 🙈😂. My contract for just broadband, so I can watch tv and have wi-fi on my phone and computer. Comes to an end and been recommended to EE. Placed the order for
...is it wrong please, before I cancel my previous broadband 🤔
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29-06-2020 03:10 AM - edited 29-06-2020 03:16 AM
You've ordered a mobile BB router on a contract. I think. Is that what you want? You need 1 to have mobile BB at home.
There is no mention of a monthly cost for your data plan. I think it should be £20 pm.
29-06-2020 03:10 AM - edited 29-06-2020 03:16 AM
You've ordered a mobile BB router on a contract. I think. Is that what you want? You need 1 to have mobile BB at home.
There is no mention of a monthly cost for your data plan. I think it should be £20 pm.
29-06-2020 06:50 AM
29-06-2020 07:00 AM
Why do you think that you've ordered the wrong thing?
29-06-2020 07:25 AM
Sorry, but I'm non the wiser 🙈, If I'm right in thinking...I wont be able to get wireless broadband with just this alone...is that right? Am I understanding that I'll also need a sim then?
My current provider supplied me with a hub that just plugs into the mains and conected to fibre by way of a cable they fitted. I 'assumed" that what I've ordered would do the same 🤔. I don't understand any of this sort of thing 🤪😂
29-06-2020 07:41 AM
What you had before was fixed Home BB over a landline. This will do much the same job but over the EE mobile network.
This mobile router connects to your devices by WiFi as its name implies. It comes with a SIM so it can connect to the EE mobile network.
29-06-2020 07:59 AM
Ahhh lol, so I "have" ordered the right thing 🤔. It's just witj you saying that you could'nt see a data plan with it, thats why I thought I had ordered the wrong thing 😉. I have a contract phone with another company 🙊, but connect it wireless when I'm hòme. This that I've ordered, is going to be for emails, surfing etc on my mac/ipad and watching tv on my android box....so this will do that then...so sorry if I came across wrong, just I have a really difficult time with things like this...it just all goes over my head 🤯 😂
29-06-2020 08:12 AM
I meant that I couldn't see a data plan in the part of your order that you posted. As it's a contract it must have a data plan.