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New to ee mobile

Vinny64
Explorer

Hello I bought a pay monthly sim filled in the form with the PAC code I got from Vodafone as I want to keep my number. Does the number change automatically or do I have to ring you. Put the sim in my new phone and set it up transfed data over from old phone all good. Am I missing something. 

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@Vinny64   If you did this today your number should migrate tomorrow, it takes around 24 hours to migrate across. If it’s not done by tomorrow afternoon give customer services a call and give them the pac code and they start the process. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

View solution in original post

2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

@Vinny64   If you did this today your number should migrate tomorrow, it takes around 24 hours to migrate across. If it’s not done by tomorrow afternoon give customer services a call and give them the pac code and they start the process. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Hello ok thanks I'll wait till tomorrow