New smart hub

bazfatania
Investigator
Investigator

‎18-10-2021 10:15 AM

possibly a silly question.

Got a new EE Smarthub and wondered what is best way t swap out its old one .I have many wifi and hard wired connections running off existing hub. Will I need to reconfigure all of these ? Or Can I transfer settings to new smart hub 

 

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4 REPLIES 4
XRaySpeX
EE Community Star
EE Community Star

‎18-10-2021 10:47 AM

Do you mean you're swapping from the black Smart Hub to the white Smart Router?

 

You can manually copy your settings across. There shouldn't be many unless you have highly personalised it.

 

All the WiFi devices will need reconnecting unless you change the WiFi SSIDs & pwds to be those of the old router (which is what I do).

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
bazfatania
Investigator
Investigator
In response to XRaySpeX

‎18-10-2021 11:07 AM

Thank you for replying. old router is a BrightBox 2 and new one is EE Smart hub. They said Ive been on old one for years and sent me new one as its meant to be faster.  I think I'll get all settings written out and then swap . I think it will be a slow process as got quite a few wi-fi connections .  Thanks again 

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XRaySpeX
EE Community Star
EE Community Star
In response to bazfatania

‎18-10-2021 11:14 AM

The EE Smart Hub is functionally far weaker than the Brightbox. So if you've made use of any of the Brightbox's less common features, like multiple SSIDs & VLANs, QoS , MAC Filters, you won't be able to translate them to the SH. Personally I wouldn't bother. The speed increase is insignificant.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
bazfatania
Investigator
Investigator
In response to XRaySpeX

‎18-10-2021 06:13 PM

Thank you for the update. This is very useful information. I didn't have issues with the Brightbox.

They rang and said you've been with us for years and can offer the smart hub (and is faster etc etc) . I think I'll stick to Brightbox. 

If it isn't broken and all that. If the increase in speed is not grate noticeable then Im happy with it. I have been working from home since Covid broke and all been fine.

avg 48.9 download / 17.7upload currently

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