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New sim

Tjspiderboy
Investigator
Investigator

Put in new EE sim card. Now getting calls in but not calls out. Have activated sim but getting no calls out. This is my first time on EE but so far not impressed.

1 SOLUTION

Accepted Solutions
XRaySpeX
EE Community Star
EE Community Star

Have you topped it up? You can't make calls or texts w/out any credit.

 

What does texting AL to 150 from it fully report verbatim (it is free)?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

Have you topped it up? You can't make calls or texts w/out any credit.

 

What does texting AL to 150 from it fully report verbatim (it is free)?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Have put £10 on it to try EE on my spare phone to see if it's a better signal than o2 on my main mobile. I can get calls in at the minute but its not doing calls out for some reason, there is no sound at all when trying to connect an out call.

Leanne_T
EE Community Support Team

Hi @Tjspiderboy

 

Thanks for coming to the community. 

 

Can you send texts? 

 

If you call 150, does the call connect? 

 

Thanks 🙂

 

Leanne.