New sim, no signal.

[Charmayfield97]

I’ve been sent a new sim due to my old one keep disconnecting... now I have no signal at all so can’t call up for help.

[Leanne_T]

Hi @Charmayfield97

Thanks for coming to the community. 

Have you registered the replacement SIM card?

If you can receive a PIN code to your old SIM card you can register the SIM here - myaccount.ee.co.uk/app/activate-sim 

Thanks, 

Leanne.