Community Activity

Resolved! Now TV still active after cancelling EE TV

Hello, I have a similar issue to this post https://community.ee.co.uk/t5/TV/Now-TV-EE-TV/td-p/1338594Essentially placed an order for EE TV in the middle of last year and activated Now, however, I then needed to cancel the order but the Now subscripti...

Sidders4 by Explorer
  • 77 Views
  • 4 replies
  • 0 Helpful

Shocking service

So I've had a fault with my ee broadband... Narrowed it down to faulty mastersocket in the house. Ee booked 5 engineers over 2weeks and non have come out. Either cancelled by ee or openreach with zero notification. Shocking customer service literally...

Garreed by Explorer
  • 27 Views
  • 3 replies
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Switched tariff but no service

Hi, I recently switched tariff after many attempts it was finally sorted after complaining. However my digital home phone is not working and I keep getting a voice recorded message saying that it’s not working. I called EE and went through troublesho...

Resolved! WIFI COVERAGE BOOST

I have been reading about Wifi coverage boosthttps://ee.co.uk/help/help-new/network-and-coverage/coverage-and-speed/how-do-i-access-wifi-coverage-boost-Id like to just clarify please whether i can only connect to a Wifi Network called "EE WiFi" / "EE...

foxtrotmike by Skilled Contributor
  • 2386 Views
  • 8 replies
  • 5 Helpful