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10-12-2021 12:00 PM
Hi All I've just taken out a new contract which came with the xbox one S digital version does anybody know if the account holder needs to be here for when the xbox is attempted to be delivered?
10-12-2021 01:51 PM
Hi @Tyler39
Thanks for coming to the community.
If a family member at your address has a valid form of ID and the same surname as you, they’ll be able to sign for your order 🙂
Thanks.
Leanne.
10-12-2021 11:18 PM
Hi Leanne thanks for your reply, my mum's last name is Clack as is my stepdads and I'm a Baker! Would that still be okay? As I'm due to work from 9 till 6
11-12-2021 09:32 AM
Hi @Tyler39.
When you get a text with your one-hour time slot you will be able to use the link in the text to change the delivery time to a more convenient time if you wish.
Have a look at our Delivery Help Page for more information.
Jon